At Nav Ayurveda Wellness Private Limited, we are committed to delivering products safely, efficiently, and on time. This Shipping Policy explains how orders are processed, shipped, and delivered to customers and distributors.
1. Order Processing
- Orders are processed only after successful payment confirmation.
- Standard processing time is usually 1–3 business working days.
- Orders placed on weekends or public holidays may be processed on the next business day.
2. Shipping Locations
Nav Ayurveda Wellness Private Limited currently ships products across various domestic locations in India. Shipping availability may vary depending on courier service coverage and delivery accessibility.
3. Delivery Time
- Standard delivery generally takes 3–7 business working days.
- Remote or rural areas may require additional delivery time.
- Delivery timelines are subject to courier operations, weather conditions, and local circumstances.
4. Shipping Charges
- Shipping charges may apply depending on order value, weight, and delivery location.
- Free shipping offers may be available on selected products or promotional campaigns.
- Applicable shipping charges will be displayed during checkout before payment confirmation.
5. Order Tracking
Once an order is dispatched, tracking details may be shared through SMS, email, WhatsApp, or other communication methods whenever available.
6. Delivery Delays & Exceptions
- Delays may occur due to weather conditions, strikes, holidays, courier issues, or unforeseen circumstances.
- The company shall not be responsible for delays caused by incorrect customer information or unavailable recipients.
7. Damaged or Missing Products
- Customers are advised to inspect packages at the time of delivery.
- Any damaged, defective, or missing product issues should be reported within 24 hours of delivery.
- Verified claims may qualify for replacement, exchange, or refund as per company policy.
8. Incorrect Shipping Address
Customers are responsible for providing accurate shipping details and contact information. Additional shipping charges may apply for re-delivery due to incorrect addresses.
9. Policy Updates
Nav Ayurveda Wellness Private Limited reserves the right to modify or update this Shipping Policy at any time without prior notice. Updated policies will be published on this page.
10. Contact Us
Nav Ayurveda Wellness Private Limited
S.N. G-11, Akansha Deep Heights, Kunhadi,
Roadway Nanta, Kota 32408 (Rajasthan)
+91 9460944469
www.navayurvedawellness.com
info@navayurvedawellness.com
customercare@navayurvedawellness.com
